LAHORE, JAN. 2019: In a bid to develop a better understanding of selling skills and build a stronger rapport with customers, a one-day workshop titled Authorized 2 Sell was recently held by the training function of CCL. This series of workshops was attended by over 160 SSPOs, Fes and members of Achiever Club 2017-2018. The learning methodology adopted in this series of workshop included facilitated discussion, group exercises, individual exercises and role plays.
The key learning objectives of this session were:
- Develop sales built upon the foundation of a respect-based relationship
- Successfully advance the doctor through the adoption process
- Follow-up planning and be more responsive
- Improve value to CCL and doctors through selling
- Overcome objections
- Negotiate better
All the participants were also advised to analyze various in-chamber situations and respond accordingly. Furthermore, this session will assist them in better understanding of our external customers and plan call accordingly.